How do I verify my identity?

You must verify your identity in order to have full access to your account. To verify your identity, please use one of the below verification methods:

  • Sofort is a web interface that verifies you through your banking information with Sofort. You will need to have your bank account and PIN number available in order to verify via this method.

  • IDnow is a video solution, where you will interact with a live ID agent. You will need to state your full name as well as present your ID document to the camera and follow the step by step instructions.

  • IDnow AutoIdent is a document verifying tool enabling you to validate your account using your mobile device. This mobile solution will allow you to complete your account verification with a simple ID scan and selfie.

For further info on the processing of data during the verification process, please check our Terms and Conditions.